FAQs
Guide To Edit Website Pages
This guide provides detailed steps for employee training on the Tiarabytj application 1. Guide 2. Click on "Frontend" 3. To view your website, click here. 4. Website Pages If you're unsure about the page name while editing, simply check the URL.The ...
How to add custom fields in Jwero Dashboard?
Jwero has multiple Predefined fields in both CRM and Chats Dashboard. Based on the Jewellers Requirements, Jewellers can create multiple custom fields in Jwero. These customer's fields if Created for CRM then the same will be visible directly in CRM. ...
Display newly added products on the website automatically
You can reach out to Jwero to enable a section on the website with a Title "New Arrivals" When this section is assigned, when a jeweller uploads any new products they will be automatically updated in the new arrivals Sections on Shuffle Mode. Ex.
How to Create Product Collection,Categories or Subcategories?
Jewelers can create multiple Collections/categories/Subcategories to uniquely categorize their products on the Website. Jewellers, based on these Collections/categories/Subcategories can assign can automate product pricing. How to create a ...
We want to add a Color Atrribute for Diamond
Currently, all attributes in Jwero are pre-defined for color or types, etc. In the case of custom Attributes you can share your requirement on care@jwero.ai and the team shall get it added post-review.
My website Speed is slow, can you optimize our website?
Yes, we can optimize the website based on the marketing or SEO audit done. For the Website Page Speed audit you can add your website link here and share the report for improvisation for both desktop and mobile. https://pagespeed.web.dev/ Once your ...
I want to Integrate a Payment gateway provided by my Bank with our Website
Jwero has integrated some of the popular Payment Gateway for Jewellers which can be found in Integrations. In case of any other or custom or Bank based Payment Integration requirements, you can contact us on care@jwero.ai The basic Requirements for ...
Add a New Type/Quality Attribute in Gemstone for my Brand in Dashboard.
I want to create a custom Gemstone Type/ Attribute in Gemstine for my brand. >> Currently multiple universal/predifined attributes are pre-added in Jwero. Which can be selected directly via masters under the Dropdown. -In case if custom Attribute ...
General FAQS
Can we send messages to customers after 24 hours? Yes, you can definitely send messages to customers after 24 hours. Please note that the 24-hour chat window policy is a restriction set by the WhatsApp API, and thus, it is beyond our control. ...
Incorrect Product Price on the Website.
When investigating incorrect product pricing on your website, it's essential to systematically evaluate multiple factors that could influence the accuracy of the prices displayed. Here’s a checklist formatted for technical FAQs to help guide your ...
Jwero Tips
Product Stock Availability - Permanently Display as "In Stock" Currently, our website automatically updates and displays the product status based on its availability. If a product is consistently available, you can set its status to "in stock" ...
How to Add Facebook Pixel ID in Google Tag Manager for my Website
To add Facebook Pixel ID in Google Tag Manager for my website. Businesses who focus on marketing Please refer to the official Document below: https://www.facebook.com/business/help/1021909254506499 ...
Stop Spam registers/email
Please note that receiving 2-3 spam registrations daily is common for websites with email or Google-based sign-up methods. To mitigate this issue, we recommend implementing an SMS-based OTP (One Time Password) login system. This approach ensures that ...
Customers are unable to log in due to the error of "register" when trying to login and "log in" when trying to register
Troubleshooting Guide: Login and Registration Issues Problem: Unable to Log In or Register 1. Error Message: "Register" When Trying to Log In - Solution: - Double-check that you are selecting the correct option. If you are a registered user, choose ...