Who provides ledger for the customers?

The confirmation ledger for customers is provided by the Jwero platform.
However actual billing ledger is to be managed directly by the jeweller with the help of their preferred/existing accounting solution.
You can access and download customer ledgers from "Customer Profile" via CRM.

To download the Ledger of the Customer plan wise via CRM:

Go to CRM > Search the customer > click on digigold icon on the right.

Select plan for which the ledger is to be downloaded > Download ledger(PDF format) and share with customers.

To download the Ledger of the Customer plan wise via Digigold:

Go to Digigold > Click on the customer profile Under Customers Section.

Select the plan > Download the ledger and share.