Whatsapp Bot Set Up and Guide

Whatsapp Bot Set Up and Guide

Whatsapp Bot

Whatsapp Bots are a great way to increase Customer Engagement.Bots enables your customers to take control and engage with your brand as per their convenience and interest.

Scenario: Customer wants to know today's metal rates of your brand, When the Whatsapp List bot is Enabled customers can ,Get Automated Metal rates 24/7 just by Sending Hi or any defined message.

  1. They Can Explore Your products any time on WhatsApp and buy the desired Product.
  2. They can create a Catalog link for themselves to preview the products and interest in them.
  3. The same catalog link can be shared by them to their friends and family.
  4. If anyone is visiting the catalog for the first time,you can access their customer journey from Dashboard > Live Visitors Features.

Benefits of Enabling Whatsapp BOT for your Whatsapp Number:

  1. Customers Staying Engaged with your brand.
  2. No More Manual Metal rates Sharing.
  3. Customers can access metal rates anytime just by sending a HI.
  4. Encourage customers to check out the products or WhatsApp itself and checkout.
  5. Customers can create Product Catalog Links for Themselves.



1. To Enable Whatsapp Bot: Log in to Jwero Meta Integrations

Go to Integrations > Meta > Settings.

Whatsapp Number must be integrated before Setting up Whatsapp Bot.


2. Click on Integrations


3. Click on Meta


4. Click on Settings


5. Click on Whatsapp Bot Setting


6. Enable the Toggle to start the Bot

  1. Once the Toggle is On > Bot Gets Enabled.
  2. You can then continue to select which option you would like to enable within Bot List.

7. Enable Today's Gold Rate


When This is enabled customers on sending the Start Message Keywords such as HI.Hello,Metal rates will receive Latest Metal Rates


8. Enabling Explore our Collections

If enabled customers can view all the products in a Specific category as a collection and can drive to checkout to make purchase.

This enables them to purchase from your anytime or view your brands products 24/7.


9. Enabling Personalized Catalog

Personalized catalogs : When enabled customers can create a Catalog link for themseleves within whatsapp without even visiting the website.
The link gets expired within 72hrs.
This will enable you to view Customer Journey of each and every customer using Jwero Live Visitors Features.


10. Set Up Start Message

Set up Keywords : Only when these keywords are used will the bot get enabled.

Ex. Bot will get enabled only when customer has sent Hello or Hie.


11. Click on Submit and the Bot will be Live.


Congratulations! You have successfully Set up Whatsapp Bot to Increase your Brands engagement.