Trigger on SMS

Trigger on SMS

1. Trigger on SMS

Trigger on SMS

2. Click on this icon to create a sms trigger.

Click on this icon to create a sms trigger.

3. Click "New trigger"

Click 'New trigger'

4. Notification

Notification

5. Let's create the trigger for "Clicks" event.

Let's create the trigger for 'Clicks' event.

6. Click "Next"

Click 'Next'

7. Select the starting point.

Select the starting point.

8. Select the starting point of the trigger which best suits your requirement.

Select the starting point of the trigger which best suits your requirement.

9. After selecting the starting point, click on "Confirm".

After selecting the starting point, click on 'Confirm'.

10. You will get this node which is the starting point of the trigger flow.

You will get this node which is the starting point of the trigger flow.

11. Click on the "+" icon.

12. Select "Sms"

Select 'Sms'

13. Block Title

Block Title

14. Select the channel.

Select the channel.

15. Select the template.

Select the template.

16. Enter all the necessary details based on the template you selected.

Enter all the necessary details based on the template you selected.

17. After entering all the details, click on this icon to save the details.

After entering all the details, click on this icon to save the details.

18. SMS node

The Sent, Delivered, and Failed statuses in the context of SMS triggers represent the lifecycle and outcome of an SMS message. Here’s what each status means:

Sent : The SMS has been successfully sent from the platform to the SMS gateway (e.g., Gupshup or Msg91).
Delivered : The SMS has been successfully delivered to the recipient’s mobile device.
Failed : The SMS failed to be delivered to the recipient’s device.

SMS node

19. You can add the flow further by clicking on the icon.

You can add the flow further by clicking on the icon.

20. I have configured the actions for the SMS "Sent" status. Similarly you can create a flow further based on your requirement.

I have configured the actions for the SMS 'Sent' status.

Similarly you can create a flow further based on your requirement.

21. Click on the pencil icon to assign the name to the flow.

Click on the pencil icon to assign the name to the flow.

22. Enter the title name which is logical and serves the purpose of the trigger.

Enter the title name which is logical and serves the purpose of the trigger.

23. Click "Confirm"

Click 'Confirm'

24. Click on this icon to save the trigger.

Click on this icon to save the trigger.

25. Click "Save as draft"

Click 'Save as draft'

26. You will receive this notification on successfully saving the flow as draft.

You will receive this notification on successfully saving the flow as draft.

27. Test your trigger

Test your trigger

28. Select the contact on which you want to test the trigger and click on "Add contacts".

Select the contact on which you want to test the trigger and click on 'Add contacts'.

29. Publish

Publish the trigger.

Publish

30. You will receive this notification on successfully publishing the trigger.

Confirm the trigger publication.

You will receive this notification on successfully publishing the trigger.