When investigating incorrect product pricing on your website, it's essential to systematically evaluate multiple factors that could influence the accuracy of the prices displayed. Here’s a checklist formatted for technical FAQs to help guide your troubleshooting process:

1. Metal Rates Verification

   - Confirm whether the metal rates have been recently updated.

   - Check the accuracy of the last update.

   - Determine whether the calculations are based on gross or net weights and adjust accordingly.

2. ERP Synchronization

   - Ensure that the product prices are auto-syncing correctly from the ERP system.

   - Verify that the rates in the ERP match those displayed on the website.

3. Promotional Adjustments

   - Check for any active sales or discounts that might be affecting the product prices.

4. Tax Inclusion

   - Confirm that the GST is properly calculated and included in the price breakdown on the website.

5. Labour Rates Computation

   - Verify if the labour rates are included in the price.

   - If not included, set up a labor combination for calculation via masters or input customized labour values.

6. Diamond Pricing Configuration

   - Ensure each diamond's price is correctly calculated.

   - Check if a combination or sieve group for diamonds is created and functioning as intended.

These steps should help identify and correct any discrepancies in product pricing on your website, ensuring that all factors are correctly factored into the final price presented to your customers.