How to send the Utility Template

How to send the Utility Template


Go to chats.jwero.ai

1. First we need to create the template.

First we need to create the template.

2. Click on Chats icon.

Click on Chats icon.

3. Open the chat where you want to send the template.

Open the chat where you want to send the template.

4. Note

Note

5. The 24-hour timer begins when the customer responds to a template message sent or when the customer initiates the conversation.

The 24-hour timer begins when the customer responds to a template message sent or when the customer initiates the conversation.

6. Click on this icon to select the Template.

Proceed to the next step
Click on this icon to select the Template.

7. Click on "Utility".

Select the Utility option
Click on 'Utility'.

8. Select the Utility Template you created.

Input information in the designated field.
Select the Utility Template you created.

9. Click on "Next".

Proceed to the next step of the process.
Click on 'Next'.

10. You will need to select the appropriate variable values before sending.

Access the message preview template for order shipment.
You will need to select the appropriate variable values before sending.

11. Select the respective variable values as per your requirement.

Insert content for the specified field.
Select the respective variable values as per your requirement.

12. Similarly, you will need to select a value for each variable.

Send the notification or message.
Similarly, you will need to select a value for each variable.

13. After assigning the value to each variable, click on Send.

Send the notification or message.
After assigning the value to each variable, click on Send.

14. The template has been sent. This is how it will appear.

View the notification regarding the shipped order with detailed information.
The template has been sent. This is how it will appear.
This guide covered the process of sending the Utility Template in Jwero