How to Initate or Send a Message to a Contact ?
Whatsapp on-cloud API has a system for conversations with contacts.
Unlike Normal Whatsapp which you use on the phone, Using API Admin can Initiate or start a conversation with the Contact only using Template Message.
To Initiate or start a Conversation:
- Ensure Multiple Templates are created.
- The Contact must be added to Jwero Chats.
- Select the Customer > Send template
- Wait for Customer Reply > Or Send another Template
- Once Customer replies > Admin can have a normal conversation as 24hr Window will open.