Common Whatsapp Templates

Common Whatsapp Templates


Jewellers can refer to the Templates added below and change content if required.


Birthday

Customers will receive the assigned template message on their Birthday automatically required their Birthdate is added in CRM.Assign any pre-approved Birthday Template once or update it as required 

__

Text Based: 

Header: Happy Birthday {{1}}

Body

Hello {{1}},

Team Jwero wishes you Happiest Birthday.

This birthday, checkout some amazing products only at Jwero, curated just for you!

–add your website link–


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Birthday Gift - add Product/collection Link

Option 2: Quick Reply 

Send my Gift

stop



Image Based:

Header: Select Image in Header and upload Birthday Image

Body

Hello {{1}},

Team Jwero wishes you Happiest Birthday.

This birthday, checkout some amazing products only at Jwero, curated just for you!

–add your website link–


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Birthday Gift - add Product/collection Link

Option 2: Quick Reply 

Send my Gift

stop



Video Based:

Header: Select Video in Header and upload Birthday special Video

Body

Hello {{1}},

Team Jwero wishes you Happiest Birthday.

This birthday, checkout some amazing products only at Jwero, curated just for you!

–add your website link–


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Birthday Gift - add Product/collection Link

Option 2: Quick Reply 

Send my Gift

stop





Anniversary

Customers will receive the assigned template message on their Anniversary automatically required their Anniversary date is added in CRM. Assign any pre-approved Anniversary Template once or update it as required 🎊

Text Based: 

Header: Happy Anniversary{{1}}

Body

Hello {{1}},

Team Jwero wishes you Happiest Anniversary to you both.

This Anniversary, checkout some amazing products only at Jwero, curated just for you!

–add your website link–


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Gift - add Product/collection Link

Option 2: Quick Reply 

Send my Gift

stop



Image Based:

Header: Select Image in Header and upload anniversary Image

Body

Hello {{1}},

Team Jwero wishes you Happiest Anniversary.

This anniversary, checkout some amazing products only at Jwero, curated just for you!

–add your website link–


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Gift - add Product/collection Link

Option 2: Quick Reply 

Send my Gift

stop



Video Based:

Header: Select Video in Header and upload Anniversary special Video

Body

Hello {{1}},

Team Jwero wishes you Happiest Anniversary.

This anniversary, checkout some amazing products only at Jwero, curated just for you!

–add your website link–


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Gift - add Product/collection Link

Option 2: Quick Reply 

Send my Gift

stop



Order update

Upon placing an order on your website, the customer will immediately receive automatic templates containing their order information on whatsapp🛍️


Text Based: 

Header: Payment Received 

Body

Hello  {{1}} 👋

We have received your payment of  {{2}} for the order  {{3}}. Thankyou for your purhcase.

Your order is now being processed.

If you have any questions or need to make changes to your order, please reply to this message or call us at +91 9169959959.

Thankyou

Jwero

–add your website link–


What variables to select:

{{1}}  - {First Name}

{{2}} - {amount}

{{3}} - {Order id}


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

View Order - add Website orders/account Link

Option 2: Quick Reply 

stop



Order note

If Jeweller adds a note about a specific order, the customer will get a message on WhatsApp that has the note automatically.💼

Text Based: 

Header: Payment Received 

Body

Hello  {{1}} ,

Jwero has sent you an Update regarding your order >>  {{2}} 💫

Check the Update here:  {{3}}!

If you have any questions or need to make changes to your order, please reply to this message or call us at +91 9169959959.

Thankyou

Jwero

–add your website link–


What variables to select:

{{1}}  - {First Name}

{{2}} - {Order id}

{{3}} - {Order note}


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

stop



Registration

By assigning a template message, customers who register on your website can receive an automated message as soon as they register 🤳

Text Based: 

Header: Registration Successful

Body

Welcome Aboard  {{1}} 👋

 Your registration on ABC Jewellery is successful 🥳

You can now access all your order information via the website 

 If you have any questions or need assistance, feel free to contact us. 

Thankyou

Jwero

–add your website link–


What variables to select:

{{1}}  - {First Name}



Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

Call - Add Contact Number

Website : Visit Website 

Option 2: Quick Reply 

stop



Digital Gold Reminder

Automated reminders will be sent to customers via WhatsApp prior to their due dates, based on the assigned template.⌚


Text Based: 

Header: Gold Scheme Payment Reminder

Body

Hello  {{1}} 👋

This is a friendly reminder from ABC Jewellers that the due date for your next installment in the Gold Saving Scheme is approaching on  {{2}}.

Please ensure your payment is made on time to continue enjoying the benefits of your investment.

Please reach out in case of any questions,we'd be happy to help 🙂

Thankyou

ABC Jewellers

–add your website link–


What variables to select:

{{1}}  - {First Name}

{{2}} - {due date}


Footer: please ignore if paid 

CTA:

Option 1:

Call - Add Contact Number

Website : Pay Now

Option 2: Quick Reply 

stop



Hello Template


Text Based: 

Header: Hello from ABC Jewellers

Body

Hello  {{1}} 👋

I am  {{2}} from ABC Jewellers.

We wanted to connect with you to discuss your requirement.

Is this a good time?



What variables to select:

{{1}}  - {First Name}

{{2}} - any sample name


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Yes

Busy,Talk later

stop



Team Introduction Template 

Text Based: 

Header: Hello from ABC Jewellers

Body

Hello  {{1}} 👋

I am  Kajol from ABC Jewellers.

We wanted to connect with you to discuss your requirements.

Is this a good time?



What variables to select:

{{1}}  - {First Name}


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Yes

Busy,Talk later

stop


Store Address + Timings Templates

Text Based: 

Header: Thank you for your interest in visiting us 🙂

Body

Here's the address to our store:


📍Store Location

ABC Jewellers,

Shop no 110,Road 12

MG Road, Mumbai

Next to Croma


We're looking forward to seeing you! If you need further assistance or directions, please feel free to contact us.


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

Call - Add Contact Number

Add Link -  Branch Address Link 

Option 2: Quick Reply 

Stop


Image Based: 

Header: Add Store Image

Body

Thank you for your interest in visiting us 🙂

Here's the address to our store:


📍Store Location

ABC Jewellers,

Shop no 110,Road 12

MG Road, Mumbai

Next to Croma


We're looking forward to seeing you! If you need further assistance or directions, please feel free to contact us.


Footer: My Jewellery Brand Name || Contact Number 

CTA:

Option 1:

Call - Add Contact Number

Add Link -  Branch Address Link 

Option 2: Quick Reply 

stop


Send Common Image 

Image Based: 

Header: Add any random image for Approval - at the time of Sending this template add send with the actual image required at that time.

Body

ABC Jewellers has shared an image with you.

Footer

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Interested

Stop



Send Common PDF

PDF Based: 

Header: Add any random PDF for Approval - at the time of Sending this template add send with the actual PDF/Doc required at that time.

Body

ABC Jewellers has shared a document with you.

Footer

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Interested

Stop

Send Common Video

Video Based: 

Header: Add any random Video for Approval - at the time of Sending this template send with the actual Video required at that time.

Body

ABC Jewellers has shared a Video with you.

Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Interested

Stop

Send Gold Rates Update Common Template

Image Based: 

Header: Add any random image for Approval - at the time of Sending this template add send with the actual image required at that time.

Body

Checkout Today’s Gold rate Update by ABC Jewellers.

Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Interested

Stop


Text Based: 

Header: Today’s Gold Rates Update

Body

Checkout Today’s Gold rate Update by ABC Jewellers.


Checkout Metal  Rate :

Metal: Gold 🪙

18KT Purity :  {{1}} ✅

22KT Purity :  {{2}} ✅

24KT Purity :  {{3}} ✅


What variables to select:

{{1}}  - for approval add any X amount, at the time of sending add current gold rate.

{{2}}  - for approval add any X amount, at the time of sending add current gold rate.

{{3}}  - for approval add any X amount, at the time of sending add current gold rate.


Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Stop



Follow up 1 Template

Text Based: 

Header: We’re here to help


Body

Hello  {{1}} 👋

You’ve reached out to us earlier.

We’d be happy to assist you further, please share your questions below.


Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Call me

Not interested

Stop


Follow up 2 Template

Header: Hi There 


Body

Hello  {{1}} 👋

Can we schedule a quick call?

We’d be happy to connect with you.

Kindly share us a convenient time to contact you 😊

Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Call me

Not interested

Stop


Send Loyalty Template

Header: Your Loyalty Points are ready to redeem


Body

Hello  {{1}} 👋

Thankyou for being our loyal customer. 

You have earned total of  {{2}} loyalty points with ABC Jewellers. 

You can redeem them from our showroom directly. 


What variables to select:

{{1}}  - Select first name

{{2}}  - Add Loyalt Points 


Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

How to Redeem

Stop


Ask for Feedback Template

Text Based: 

Header: We appreciate your valuable feedback!

Body

We hope all your questions were answered by our team.

Please leave your review below ✅



Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Option 2: Quick Reply 

Great Support

Issue not Solved

Stop


Thankyou for Showroom Visit Template

Header: Thankyou for Visiting us {{1}} !


Body

We hope you had a wonderful visit today at ABC Jewellers. 

We’d love to see you around next time as well.

Checkout more of our similar collection you saw today on website, we’re sure you’ll love it 😍😍


Footer: send stop to unsubscribe

CTA:

Option 1:

Call - Add Contact Number

Add Link - Visit Website 

Option 2: Quick Reply 

Stop